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A metaphorical image depicting a streamlined navigational map on a table, with clear pathways marked by minimal checkpoints representing key steps in the NDIS access process, such as eligibility and plan implementation. A compass beside the map symbolizes guidance, set within a modern, clean workspace to emphasize a focused and efficient approach.
March 18, 2024 | YourAT

Navigating the NDIS Access Process: A Step-by-Step Guide

The National Disability Insurance Scheme (NDIS) offers transformative support for Australians with a disability, but navigating the access process can seem daunting. This blog post will guide you through each step of the NDIS access process, from initial application to receiving your plan, ensuring you understand what to expect and how to prepare.

Step 1: Check Your Eligibility

Before anything else, determine if you’re eligible for the NDIS. The NDIS is available to Australian citizens, permanent residents, and New Zealand citizens who hold a Protected Special Category Visa. Additionally, applicants must be aged between 7 and 65 and have a permanent and significant disability that affects their ability to take part in everyday activities.

Step 2: Make an Access Request

If you meet the eligibility criteria, the next step is to make an Access Request. You can contact the NDIS directly or visit a local NDIS office to do this. You’ll need to provide proof of your identity and disability. This might include reports from your healthcare provider detailing your disability and how it impacts your daily life.

Step 3: Submit Required Documentation

Along with your Access Request, you’ll need to submit documentation that supports your application. This includes medical reports, assessments, and any other relevant information that outlines your need for support. Ensure these documents are current and provide a comprehensive picture of your situation.

Step 4: NDIS Assessment

Once your Access Request and documentation are submitted, the NDIS will review your case. This may involve further assessments by NDIS professionals to understand the extent of your disability and the types of supports that would be most beneficial for you.

Step 5: Developing Your NDIS Plan

If your application is approved, the next step is to develop your NDIS plan. You will be contacted by an NDIS planner or a Local Area Coordinator (LAC) to discuss your needs and goals. This meeting is your opportunity to express what support you need to live independently and achieve your aspirations.

Step 6: Plan Approval and Implementation

After your plan is developed, it will be submitted for approval. Once approved, you’ll receive funding allocated in your plan, which you can start using to pay for the supports you need. You can manage these funds yourself, have someone manage them for you, or let the NDIA manage them on your behalf.

Step 7: Review and Adjustment

Your NDIS plan is not set in stone. Regular reviews are conducted to ensure the supports remain suitable for your needs as they change over time. If your situation changes significantly before your scheduled review, you can request an unscheduled review to adjust your plan.


Navigating the NDIS access process might seem complex, but understanding each step can make the journey smoother. Preparation is key—gather all the necessary documents beforehand and think about what goals you want to achieve with NDIS support. Remember, you’re not alone in this; NDIS planners, LACs, and various support organisations can guide you through the process, ensuring you receive the support you need to thrive.

This step-by-step guide aims to demystify the process and provide clarity, making your journey to accessing NDIS support as straightforward as possible. If you’re ready to start your application or need further assistance, visit the NDIS official website or contact an NDIS representative near you.

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